This wiki is archived from 2021-09-05
Windows: Difference between revisions
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[[Category:Windows]] | [[Category:Windows]] | ||
= | = Windows Planetary Annihilation Titans & Classic Support Wiki = | ||
<blockquote>REPLACED BY: https://planetaryannihilation.com/support/windows/</blockquote>The following is archived content.{{Cross Platform Client Server Networked OpenGL Application}} | |||
== Windows Minimum Requirements == | |||
The most important minimum requirements for Windows are: | The most important minimum requirements for Windows are: | ||
| Line 11: | Line 14: | ||
An SSD will dramatically improve startup and loading times. | An SSD will dramatically improve startup and loading times. | ||
Older or below spec hardware may struggle. | |||
[[Windows System Requirements]] | [[Windows System Requirements]] | ||
== [[ | == Possible Windows Issues == | ||
* [[ | * [[Nvidia Driver Reverts to OpenGL 1.1 When HDR Enabled]] | ||
* [[Green | * [[AMD Missing Metal Spots / Landing Zones / Flickering]] | ||
* [[AMD Green Planets]] | |||
* [[Instant crash with Intel HD Graphics 520/530|Intel HD Graphics 520/530 Crash]] | * [[Instant crash with Intel HD Graphics 520/530|Intel HD Graphics 520/530 Crash]] | ||
* [[Intel HD Graphics Black Screen or Slow Load|Intel HD Graphics Black Screen or Slow Load]] | * [[Intel HD Graphics Black Screen or Slow Load|Intel HD Graphics Black Screen or Slow Load]] | ||
| Line 28: | Line 34: | ||
* [[Leviathan unit is invisible]] | * [[Leviathan unit is invisible]] | ||
* [[Planetary Annihilation Sound Issues|Sound Issues]] | * [[Planetary Annihilation Sound Issues|Sound Issues]] | ||
{{Install the Modern Build}} | |||
{{Update Your Windows Graphics Drivers}} | {{Update Your Windows Graphics Drivers}} | ||
{{Test Windows Compatibility Options}} | |||
{{Windows Incompatible Software}} | {{Windows Incompatible Software}} | ||
{{Verify Your Game Files}} | |||
{{Clear Your Download Cache}} | |||
{{Test With Mods Disabled}} | {{Test With Mods Disabled}} | ||
{{Reporting Windows Issues}} | {{Reporting Windows Issues}} | ||
{{OS_Independent_Issues}} | {{OS_Independent_Issues}} | ||
{{Crash Minidump Location}} | |||
{{Crash Reporting Server Offline}} | |||
Latest revision as of 11:52, 9 September 2021
Windows Planetary Annihilation Titans & Classic Support Wiki
REPLACED BY: https://planetaryannihilation.com/support/windows/
The following is archived content.Planetary Annihilation is a cross platform client / server networked OpenGL application.
Any software that interferes with network connections or OpenGL can cause issues.
When playing you are connecting to a local server or hosted server over the internet. Avoid playing via Wi-Fi.
System level crashes or mouse / keyboard freezes during live games are almost always a hardware / driver issue with your system. PA can really push your hardware to the max.
Windows Minimum Requirements
The most important minimum requirements for Windows are:
- 8 GB RAM for dedicated graphics
- 12GB RAM for integrated graphics
- OpenGL 3.2+ graphics support
- up to date graphics drivers
- 1 Mbit/s or faster reliable broadband internet connection for online
An SSD will dramatically improve startup and loading times.
Older or below spec hardware may struggle.
Possible Windows Issues
- Nvidia Driver Reverts to OpenGL 1.1 When HDR Enabled
- AMD Missing Metal Spots / Landing Zones / Flickering
- AMD Green Planets
- Intel HD Graphics 520/530 Crash
- Intel HD Graphics Black Screen or Slow Load
- TV Output Flashes Black in Full Screen
- Random crashes during gameplay
- White screen during game
- Crashing while playing full screen on 4K monitor
- On-line play works, but off-line does not
- UI is slow
- Screen corruption during game/Colourful static
- Leviathan unit is invisible
- Sound Issues
Install the Modern Build Before Reporting Issues
You can opt-in to the modern build via Steam or the PA launcher.
Steam (Windows / macOS / Linux)
- Open your Steam library
- Right click Planetary Annihilation: TITANS then select Properties
- Select the BETAS tab
- Select modern - Modern Semi-Stable
- Click the CLOSE button and Steam will download any changes
PA Launcher (Windows / macOS)
- Open the PA launcher and sign in
- Click on your username then select Build Options… from the list
- Tick the modern build then click SAVE
- Change the stream from stable to modern
- Click VERIFY to install or update the modern build
papatcher.go (Linux)
Assumes you have wget and go-lang installed:
wget https://raw.githubusercontent.com/planetary-annihilation/papatcher/master/papatcher.go
go run papatcher.go --stream=modern --update-only
Update Your Windows Graphics Drivers
Make sure you have the latest drivers and get them directly from the manufacturer.
Laptop manufacturers are notorious for providing out of date graphics drivers that are often many years old. Download your graphics drivers directly from Intel, AMD or NVIDIA.
If you have hybrid graphics then you need to update both even if you only use the discrete graphics card.
Display Driver Uninstaller (DDU)
If you have an older GPU or recently upgraded to a 10 series Nvidia GPU you may need to use DDU (Display Driver Uninstaller) before installing the latest driver:
Test Windows Compatibility Options
If you have any full screen display or high DPI issues then test the following:
- Windows Compatibility Options: https://support.microsoft.com/en-nz/help/15078/windows-make-older-programs-compatible
- Disable display scaling on high DPI settings (Windows 7 / 8.x) / Override high DPI display scaling behavior: Application scaling (Windows 10)
- Compatibility mode: Windows 7 or Windows 8
- Disable fullscreen optimisations (Windows 10)
- Game Mode: https://support.microsoft.com/en-ie/help/4028293/windows-using-game-mode-on-your-pc
Check the List of Windows Incompatible Software Before Reporting Issues
- Windows Incompatible Software (eg firewalls / ASUS GameFirst)
Verify Your Game Files Before Reporting Issues
Verify your game files:
Clear Your Download Cache Before Reporting Issues
Delete the contents of the download directory in your Planetary Annihilation Data Directory:
- .../Uber Entertainment/Planetary Annihilation/download/
Test With Mods Disabled Before Reporting Issues
You can launch PA with all mods disabled via the --nomods command line option using one of the following:
- Steam: right click on game > properties > set launch options
- PA Launcher: click on name > build options > additional command-line options
Remove any old PAMM file system mods:
Reporting Windows Issues
Issues should be reported in the official Uber support forums where you can easily upload files:
When reporting issues please upload:
- PA client logs
- PA local server logs if playing on a local server
- screenshots for any user interface issues
- DxDiag.txt
- any crash minidump .dmp files
The logs can be found in your Planetary Annihilation Data Directory.
Logs may include your partial or full name in paths. Replace your name with username using a text editor if needed before uploading.
You can create a DxDiag.txt by pressing [WinKey]+R, typing "dxdiag", and pressing "Save All Information...".
OS Independent Issues
- Russian Government Roskomnadzor Blocking AWS Login Servers
- User Interface Unreadable on 4K / 5K Displays
- Full Screen Desktop Resolution
- Missing Build Bar with Conflicting Unit Server Mods
- Old PAMM File System Mods
- Special Characters in Display Name
- Unit Freezes / Unit Jumps / Stuttering
- Server Sim Performance / Time Dilation / RAM Usage
- Lost Titans Ownership When Linking Steam to PA Account
- Application Focus Change / Alt-Tab While Building Planets May Crash
- Ranked 1v1 Loads Replay (patched by Community Mods)
- Game Play
- System Editor
Crash Minidump Location
From: Where do I find Planetary Annihilation crash minidumps files?
The default location for crash minidump files generated by PA is now the logs directory in the Planetary Annihilation Data Directory
The environment variable MINIDUMP_DIRECTORY can be used to change the location where crash minidump .dmp files are saved for local servers.
On Windows the default location for minidump files created by Windows Error Reporting (WER) is:
%LOCALAPPDATA%\CrashDumps\egC:\Users\USERNAME\AppData\Local\CrashDumps\PA.exe.NNNNN.dmp(generated by Windows)
On macOS you can use the console application to locate crash reports created by macOS:
Crash dump files are named like:
xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx.dmp(generated by PA on all operating systems)PA.exe.NNNNN.dmp(generated by Windows)PA_YYYY-MM-DD-HHMMSS_name.crash(generated by macOS)