Windows Incompatible Software

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Titans-icon.png Windows Incompatible Software

Planetary Annihilation is a cross platform client / server networked OpenGL application.

Any software that interferes with network connections or OpenGL can cause issues.

When playing you are connecting to a local server or hosted server over the internet.

Platinum-rank-icon.png Antivirus and Firewall Software

ESET NOD32 Antivirus

SSL Scanning results in UberNet connection failure. Disable this feature to avoid the problem. See: [1]

Kaspersky Anti-Virus

SSL connection scan result in UberNet connection failure. You need to add PA.exe to a list of trusted applications to avoid the problem. Use this "Google Chrome" instruction: [2]

Norton 360

This anti-virus might enforce some sandboxing rules that can make game crash. You need to check its rules and make sure both PA.exe and CoherentUI_Host.exe have "allowed" rules set.

F-Secure

Seems to prevent certain DLLs from loading and causes a black screen in PA. Disable the services F-Secure DLL Hoster and F-Secure ORSP Client.

Platinum-rank-icon.png Video Game Recording Software

Bandicam

Causes black screen or UI crash for some players.

Dxtory

Causes crash on start for some players.

FRAPS

Causes crashes for some players.

PlayClaw

Causes game start up problems.

Raptr / Plays.tv / AMD Gaming Evolved

Causes crashes.

ShadowPlay

FPS drops.

Platinum-rank-icon.png Software that inject into networking

ASUS GameFirst III

May cause horrible network lag with both online and offline servers. This software somehow effects the way networking works and it also effects connections to loopback interface (127.0.0.1) that's used by local server. For more information, see: [3]

Platinum-rank-icon.png Software using on-screen displays (OSD)

MSI Afterburner

Causes in-game freezes or black screens.

A known workaround is to create a profile for PA.exe in the Rivatuner Statistics Server and switch the OSD rendering mode from the default Vector3D to Vector2D. Should be fixed in RivaTuner Statistics Server v6.3.0+.

ASUS Sonic Radar

Causes black screen issue (UI crash).

Lenovo - One Key Theater

Causes crash on start (only one player reported this so far). Crash happens in twitchsdk_64_release.dll.

Platinum-rank-icon.png Software intercepting 3D API calls

Virtu MVP

Causes startup crash on both Steam and non-Steam.

amBX

Causes startup crash of Steam version.

Platinum-rank-icon.png Software that modifies window effects and management

Dexpot

App for virtual desktops on Windows.

windowFX and windowsBlinds

Unable to draw main menu correctly and PA becomes unresponsive. Add an exception for PA.exe to fix.

Platinum-rank-icon.png Other

ADSafe (A Chinese program to block Advertisement)

Causes black screen in-game.

SonicWALL Virtual NIC

   https://forums.uberent.com/threads/pa-exe-has-stopped-responding-solved-caused-by-virtual-nic-driver.66562/page-2#post-1045282

Xfire

   https://forums.uberent.com/threads/unplayable.67171/

Logitech "Process Monitor" setting in drivers

Causes crashes when running PA through Steam.

Razer Game Scanner

May prevent PA from starting. It's part of Razer Comms, but the service can be disabled separately.

Platinum-rank-icon.png None of the above

If you don't have any software on this list, then please try to do a clean boot. That will start Windows in a mode where no background programs are running, disabling any software that could possibly interfere. Instructions can be found here. If PA functions normally in that mode, then you have found an interfering program that is not on this list yet. Please make a thread in the Ubernet Support forums.