This wiki is archived from 2018-05-18
Windows Incompatible Software
- 1 Windows Incompatible Software
- 1.1 Antivirus and Firewall Software
- 1.2 Software that Injects into Networking
- 1.3 Video Game Recording Software
- 1.4 Software using On-Screen Displays (OSD)
- 1.5 Software intercepting 3D API calls
- 1.6 Software that modifies window effects and management
- 1.7 Other
- 1.8 None of the Above Software
Planetary Annihilation is a cross platform client / server networked OpenGL application.
Any software that interferes with network connections or OpenGL can cause issues.
When playing you are connecting to a local server or hosted server over the internet. Avoid playing via Wi-Fi.
System level crashes or mouse / keyboard freezes during live games are almost always a hardware / driver issue with your system. PA can really push your hardware to the max.
ESET Antivirus / Security
SSL Scanning results in network connection failures.
Disable this feature to avoid the problem: http://kb.eset.com/esetkb/index?page=content&id=SOLN3126
SSL connection scan result in UberNet connection failure. You need to add PA.exe to a list of trusted applications to avoid the problem. Use this "Google Chrome" instruction: 
This anti-virus might enforce some sandboxing rules that can make game crash. You need to check its rules and make sure both PA.exe and CoherentUI_Host.exe have "allowed" rules set.
Seems to prevent certain DLLs from loading and causes a black screen in PA. Disable the services F-Secure DLL Hoster and F-Secure ORSP Client.
ASUS GameFirst III
May cause horrible network lag with both online and offline servers. This software somehow effects the way networking works and it also effects connections to loopback interface (127.0.0.1) that's used by local server.
Causes black screen or UI crash for some players.
Causes crash on start for some players.
Causes crashes for some players.
Causes game start up problems.
Raptr / Plays.tv / AMD Gaming Evolved
Causes in-game freezes or black screens.
A known workaround is to create a profile for PA.exe in the Rivatuner Statistics Server and switch the OSD rendering mode from the default Vector3D to Vector2D. Should be fixed in RivaTuner Statistics Server v6.3.0+.
ASUS Sonic Radar
Causes black screen issue (UI crash).
Lenovo - One Key Theater
Causes crash on start (only one player reported this so far). Crash happens in twitchsdk_64_release.dll.
Causes startup crash on both Steam and non-Steam.
Causes startup crash of Steam version.
App for virtual desktops on Windows.
windowFX and windowsBlinds
Unable to draw main menu correctly and PA becomes unresponsive. Add an exception for PA.exe to fix.
ADSafe (A Chinese program to block Advertisement)
Causes black screen in-game.
SonicWALL Virtual NIC
Logitech "Process Monitor" Setting in Drivers
Causes crashes when running PA through Steam.
Razer Game Scanner
May prevent PA from starting. It's part of Razer Comms, but the service can be disabled separately.
If you don't have any software on this list then please look for similar software.
You should also try a clean boot: http://support.microsoft.com/kb/929135/
That will start Windows in a mode where no background programs are running, disabling any software that could possibly interfere.
If PA functions normally in clean boot mode, then you have found an interfering program that is not on this list yet.
Please create a NEW thread in the Uber support forums: https://forums.uberent.com/forums/support.106/