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Windows: Difference between revisions
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* [[Windows 8.x]] | * [[Windows 8.x]] | ||
* [[Windows 7]] | * [[Windows 7]] | ||
{{Updating Windows Graphics Drivers}} | |||
{{Windows Incompatible Software}} | {{Windows Incompatible Software}} | ||
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{{Verifying Game Files}} | {{Verifying Game Files}} | ||
== [[File:gold-rank-icon.png|50px]] Reporting Windows Issues == | == [[File:gold-rank-icon.png|50px]] Reporting Windows Issues == | ||
If the common issues listed below do not solve your issue, please make a new thread about it on the Uber Forums: | If the common issues listed below do not solve your issue, please make a new thread about it on the Uber Forums: | ||
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Additionally, if you play off-line, then log files for the PA server can be found in <code>%LOCALAPPDATA%\Uber Entertainment\Planetary Annihilation\</code>.<br /> | Additionally, if you play off-line, then log files for the PA server can be found in <code>%LOCALAPPDATA%\Uber Entertainment\Planetary Annihilation\</code>.<br /> | ||
Finally, please also include a DxDiag.txt. You can make one by pressing <code>[WinKey]</code>+<code>R</code>, typing "dxdiag", and pressing "Save All Information...". | Finally, please also include a DxDiag.txt. You can make one by pressing <code>[WinKey]</code>+<code>R</code>, typing "dxdiag", and pressing "Save All Information...". | ||
Revision as of 13:58, 22 February 2016
File:Titans-icon.png Windows Planetary Annihilation Titans & Classic Support Wiki
The most important minimum requirements for Windows are:
- 8 GB RAM
- OpenGL 3.2+ graphics support
- up to date graphics drivers
Windows support information is grouped by operating system version:
Make sure you have the latest drivers and get them directly from the manufacturer.
Laptop manufacturers are notorious for providing out of date graphics drivers that are often many years old. Download your graphics drivers directly from Intel, AMD or NVIDIA.
If you have hybrid graphics then you need to update both even if you only use the discrete graphics card.
Display Driver Uninstaller (DDU)
If you have an older GPU or recently upgraded to a 10 series Nvidia GPU you may need to use DDU (Display Driver Uninstaller) before installing the latest driver:
Check the List of Windows Incompatible Software Before Reporting Issues
- Windows Incompatible Software (eg firewalls / ASUS GameFirst)
File:Gold-rank-icon.png Test With Mods Disabled Before Reporting Issues
You can launch PA with all mods disabled via the --nomods command line option using one of the following:
- Steam: right click on game > properties > set launch options
- PA Launcher: click on name > build options > additional command-line options
Remove any old PAMM file system mods:
Verify your game files:
File:Gold-rank-icon.png Reporting Windows Issues
If the common issues listed below do not solve your issue, please make a new thread about it on the Uber Forums:
Please include log files as they contain a host of information that can lead to fixing your issue.
Log files for the PA client can be found in %LOCALAPPDATA%\Uber Entertainment\Planetary Annihilation\log\. This location can be copy-pasted in the address bar of Explorer.
Additionally, if you play off-line, then log files for the PA server can be found in %LOCALAPPDATA%\Uber Entertainment\Planetary Annihilation\.
Finally, please also include a DxDiag.txt. You can make one by pressing [WinKey]+R, typing "dxdiag", and pressing "Save All Information...".