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== [[File:gold-rank-icon.png|50px]] Reporting Windows Issues == | == [[File:gold-rank-icon.png|50px]] Reporting Windows Issues == | ||
If the common issues listed below do not solve your issue, please make a new thread about it on the Uber Forums: | |||
* [https://forums.uberent.com/forums/support.71/ Support forum for PA: Classic] | |||
* [https://forums.uberent.com/forums/support.106/ Support forum for PA: Titans] | |||
Please include log files as they contain a host of information that can lead to fixing your issue.<br /> | |||
Log files for the PA client can be found in <code>%LOCALAPPDATA%\Uber Entertainment\Planetary Annihilation\log\</code>. This location can be copy-pasted in the address bar of Explorer.<br /> | |||
Additionally, if you play off-line, then log files for the PA server can be found in <code>%LOCALAPPDATA%\Uber Entertainment\Planetary Annihilation\</code>.<br /> | |||
Finally, please also include a DxDiag.txt. You can make one by pressing <code>[WinKey]</code>+<code>R</code>, typing "dxdiag", and pressing "Save All Information...". | |||
== Common Windows Issues == | == Common Windows Issues == | ||
Revision as of 22:10, 19 January 2016
File:Titans-icon.png Windows Planetary Annihilation Titans & Classic Support Wiki
The most important minimum requirements for Windows are:
- 8 GB RAM
- OpenGL 3.2+ graphics support
- up to date graphics drivers
Windows support information is grouped by operating system version:
File:Gold-rank-icon.png Reporting Windows Issues
If the common issues listed below do not solve your issue, please make a new thread about it on the Uber Forums:
Please include log files as they contain a host of information that can lead to fixing your issue.
Log files for the PA client can be found in %LOCALAPPDATA%\Uber Entertainment\Planetary Annihilation\log\. This location can be copy-pasted in the address bar of Explorer.
Additionally, if you play off-line, then log files for the PA server can be found in %LOCALAPPDATA%\Uber Entertainment\Planetary Annihilation\.
Finally, please also include a DxDiag.txt. You can make one by pressing [WinKey]+R, typing "dxdiag", and pressing "Save All Information...".
Common Windows Issues
Outdated Graphics Drivers
Windows Incompatible Software like ASUS GameFirst