Planetary Annihilation Community Chat Moderation

Community Chat Moderation

Please respond to any hi or hello messages.

From chat message placeholder before they type:

• play the game, be friendly, don't be a jerk and keep it clean

From help link on top right:

• remember that you are here to play the game and not be a jerk
• no flaming, politics, abuse or hate speech
• zero tolerance for complainers and rants about PA
• zero tolerance for backseat moderation or arguing with moderators
• Planetary Annihilation rules also apply to Community Chat: https://planetaryannihilation.com/community-rules-and-guidelines/

If they have an issue: https://wiki.palobby.com/wiki/Reporting_Issues

Useful Links

• Reporting Issues: https://wiki.palobby.com/wiki/Reporting_Issues
• Incompatible Windows Software: https://wiki.palobby.com/wiki/Windows_Incompatible_Software

• PAMM: https://wiki.palobby.com/wiki/Planetary_Annihilations_Titans_%26_Classic_PA_Mod_Manager_PAMM
• AMD issues: https://wiki.palobby.com/wiki/AMD_Missing_Metal_Spots_/_Landing_Zones_/_Flickering

• Custom / Public Local Servers / LAN Games: https://wiki.palobby.com/wiki/Planetary_Annihilation_Custom_/_Dedicated_/_LAN_/_Local_Servers
• Server Sim Performance / Time Dilation / RAM Usage: https://wiki.palobby.com/wiki/Planetary_Annihilation_Server_Sim_Performance_/_Time_Dilation_/_RAM_Usage

• Player Guides: https://exodusesports.com/guides/
• Hot Keys: https://exodusesports.com/guides/planetary-annihilation-hotkeys-super-guide/
• Unit Database: https://palobby.com/units/
• Queller AI mod for Skirmish & Multiplayer: https://exodusesports.com/guides/improving-skirmish-ai/
• Community Mods: https://palobby.com/community-mods/

• Titans Overview: https://exodusesports.com/article/planetary-annihilation-titans/
• Timeline of updates to both Titans & Classic PA: https://wiki.palobby.com/wiki/Planetary_Annihilation_Timeline

• Community Chat: https://wiki.palobby.com/wiki/Planetary_Annihilation_Community_Chat
• Community Chat / PA Lobby forum thread: https://forums.planetaryannihilation.com/threads/community-pa-chat-palobby-com-games-browser-web-chat-stats-using-chrome-chromium.69168/

Changes

• no room limit... BUT current user interface will slow with massive room user list eventually (working on improvements)
• no commands now... everything is right click with name at top for confirmation and help on top right
• no moderator bans now... just system wide mutes where they can see everything but not contribute
• no private rooms for now... only global and tournaments (will add tounaments2/3/4/5)
• no game invite spam... only friends, recent contacts and search results can now be invited
• individual messages can be permanently muted (and umuted)
• individual messages can be permanently deleted (and undeleted)
• all messages are logged
• all moderator actions are logged
• owners can ban users eg denial of service attacks, hacking attempts, abuse, etc

Implementation:

• chat rooms use web sockets and a new Community Chat server... no more XMPP multi-user chat rooms
• XMPP is only used for default functionality like friends lists, game invites, etc
• room users are now lightweight and no longer create full CONTACT users ie the user tag map will not grow for every user who joins room

Auto Deletes / Auto Mutes / Rate Limits

Rejected Messages

• max message size is 200 and the send line allows 201 so if they attempt to max send via copy/paste it will fail with private system message "message ignored"

Auto Deleted Messages

The following display as a private system message "message ignored" and can be undeleted by moderators:

• messages with excessively long words that are not URLs
• messages containing a reject word in the word filter
• translated messages for above
• rapid sending of messages
• duplicate messages in the rate limit period
• similar messages in the rate limit period

Auto Muted Users and Auto Deleted Messages

• messages that are a single word in the word filter
• messages containing a mute word in the word filter
• messages containing multiple word in the word filter
• spamming of messages
• duplicate messages that exceed the rate limit in the rate limit period
• similar messages that exceed the rate limit in the rate limit period
• excessive messages that exceed the rate limit in the rate limit period

To Do

• list of user recent messages for moderators
• more settings in help:
  • default max height (currently 50%)
  • max height for live game (currently 50%)
• may add back top edge drag to set max height settings

Guidelines

Use your discretion and the following guidelines..

Annoying

• warn in private chat
• temp mute user if required
• kick user if they argue back or abuse
• unmute when appropriate
• mute or delete message(s) if appropriate

Bad

• immediately mute or delete message(s)
• temp mute user if required
• warn in private chat
• kick if they argue back or abuse

Really Bad / Abusive

• immediately mute user
• immediately mute or delete message(s)
• warn in private chat
• three strikes applies

Continued Abuse

• community mods ban

Moderator Tools

Please post any noteworthy chat logs and kick / ban info in the HipChat moderators room.

Right click on name in message list or user list using admin version for moderator actions.

Mute Message

• dims message from user for everyone forever

Delete Message

• deletes message from user for everyone forever
• shown as strikethrough for moderators

Kick User

• disconnects user from room
• displays system message to everyone as "user/client kicked"
• user can immediately rejoin

Mute User

• mutes user and their messages in every room for everyone forever
• displays system message to everyone as "user/client muted"
• remember to unmute if temporary

Complaints about Free Speech

Respond with this:

• https://xkcd.com/1357/

I can't remember where I heard this, but someone once said that defending a position by citing free speech is sort of the ultimate concession; you're saying that the most compelling thing you can say for your position is that it's not literally illegal to express.