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Seemingly random crashes during game play: Difference between revisions

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Instructions:
Instructions:
  * [[Updating Intel graphics drivers]]
* [[Updating Intel graphics drivers]]
  * [[Updating AMD graphics drivers]]
* [[Updating AMD graphics drivers]]
  * [[Updating NVIDIA graphics drivers]]
* [[Updating NVIDIA graphics drivers]]


If the crashing continues after updating the graphics drivers, please check the [[List of Incompatible Software]].
If the crashing continues after updating the graphics drivers, please check the [[List of Incompatible Software]].
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If the crashing still continues, please try verifying the game files:
If the crashing still continues, please try verifying the game files:
  * [https://support.steampowered.com/kb_article.php?ref=2037-QEUH-3335 Instructions for Steam]
* [https://support.steampowered.com/kb_article.php?ref=2037-QEUH-3335 Instructions for Steam]
  * [[Verifying Files with UberLauncher|Instructions for UberLauncher]]
* [[Verifying Files with UberLauncher|Instructions for UberLauncher]]


If PA still crashes, go to the Uber Support forum and create a new thread there.
If PA still crashes, go to the Uber Support forum and create a new thread there.

Revision as of 19:18, 22 January 2016

File:Titans-icon.png Seemingly random crashes during game play

File:Platinum-rank-icon.png Description

Random crashing can occur due to outdated drivers or interfering programs.

File:Gold-rank-icon.png Solution

Make sure you have the latest drivers and get them directly from the manufacturer of the graphics cards. Especially laptops manufacturers are notorious for providing graphics drivers that are often many years old. Don't get them from them, but directly from Intel, AMD, and NVIDIA. Also note that if you have hybrid graphics, then you need to update both. Even is you only use the discrete graphics card.

Instructions:

If the crashing continues after updating the graphics drivers, please check the List of Incompatible Software.

If the crashing still persists, try doing a clean boot to disable any background software. Instructions are here: [1]. Should this solve your problem, then it means you have incompatible software that we do not know about yet. Please let us know through the Uber Support Forums.

If the crashing still continues, please try verifying the game files:

If PA still crashes, go to the Uber Support forum and create a new thread there.