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Unit Freezes / Unit Jumps / Stuttering: Difference between revisions

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= [[Jerky unit movement even though moving camera is smooth]] =
== [[File:platinum-rank-icon.png|50px]] Unit Freezes / Unit Jumps / Stuttering ==
== [[File:platinum-rank-icon.png|50px]] Description ==
Moving the camera is smooth and the fps count is high, but units move around in a jerked manner.


== [[File:gold-rank-icon.png|50px]] Solution ==
Unit freezes, unit jumps and stuttering are usually caused by local network / transit issues or software such as firewalls / antivirus interfering with client network connections to the server.
Jerky movement is caused by a slow connection between the PA client and the server. If this behaviour also occurs during off-line play, you probably have a program called "Asus GameFirst III" installed. Uninstall that as it interferes with PA badly.


If the jerky movement is only during on-line play, then your internet does not have the required bandwidth or is unreliable. Use [http://www.speedtest.net/ Speedtest.net] to check if you have the minimum of 512KB/s.
== [[File:gold-rank-icon.png|50px]] Solutions ==
 
On Windows ASUS systems uninstall ASUS GameFirst III as it interferes badly with PA.
 
Some firewalls and antivirus may need an exception added for both PA, the local PA server and CoherentUI.
 
To play online PA requires a reliable broadband connection with at least 1 Mbit/s download and 0.5 Mbit/s upload to the servers.
 
You can check your internet speeds using [http://www.speedtest.net/ Speedtest.net] to one of the following closest hosts:
* Australia: Melbourne Internode
* USA: Dallas, TX speedtest.net
* EU: Amsterdam speedtest.net
 
Avoid playing over Wi-Fi or mobile / cellular networks.

Revision as of 18:13, 9 January 2017

File:Platinum-rank-icon.png Unit Freezes / Unit Jumps / Stuttering

Unit freezes, unit jumps and stuttering are usually caused by local network / transit issues or software such as firewalls / antivirus interfering with client network connections to the server.

File:Gold-rank-icon.png Solutions

On Windows ASUS systems uninstall ASUS GameFirst III as it interferes badly with PA.

Some firewalls and antivirus may need an exception added for both PA, the local PA server and CoherentUI.

To play online PA requires a reliable broadband connection with at least 1 Mbit/s download and 0.5 Mbit/s upload to the servers.

You can check your internet speeds using Speedtest.net to one of the following closest hosts:

  • Australia: Melbourne Internode
  • USA: Dallas, TX speedtest.net
  • EU: Amsterdam speedtest.net

Avoid playing over Wi-Fi or mobile / cellular networks.

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