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Template:Reporting Issues: Difference between revisions
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Please upload a DxDiag.txt created by pressing <code>[WinKey]</code>+<code>R</code>, typing "dxdiag", and pressing "Save All Information...". | Please upload a DxDiag.txt created by pressing <code>[WinKey]</code>+<code>R</code>, typing "dxdiag", and pressing "Save All Information...". | ||
== | == [[File:gold-rank-icon.png|50px]] Reporting macOS Issues == | ||
On macOs please include your operating system version, RAM and model identifier from System Information (Apple menu > About This Mac > System Report). | On macOs please include your operating system version, RAM and model identifier from System Information (Apple menu > About This Mac > System Report). | ||
eg macOS Sierra 10.12.3 16GB MacBookPro11,3 | eg macOS Sierra 10.12.3 16GB MacBookPro11,3 | ||
== [[File:gold-rank-icon.png|50px]] Reporting Linux Issues == | |||
Please include the following: | |||
* distribution and version of linux | |||
* graphics card and drivers | |||
Revision as of 14:11, 20 December 2016
File:Gold-rank-icon.png Reporting Issues
Before reporting issues please test with mods disabled using the --nomods command line option.
Issues should be reported in a NEW thread in the official Uber support forums.
When reporting issues please upload:
- PA client logs
- PA local server logs if playing on a local server
- screenshots for any user interface issues
The logs can be found in your Planetary Annihilation Data Directory.
Logs may include your partial or full name in paths. Replace your name with username using a text editor if needed before uploading.
File:Gold-rank-icon.png Reporting Windows Issues
Please upload a DxDiag.txt created by pressing [WinKey]+R, typing "dxdiag", and pressing "Save All Information...".
File:Gold-rank-icon.png Reporting macOS Issues
On macOs please include your operating system version, RAM and model identifier from System Information (Apple menu > About This Mac > System Report).
eg macOS Sierra 10.12.3 16GB MacBookPro11,3
File:Gold-rank-icon.png Reporting Linux Issues
Please include the following:
- distribution and version of linux
- graphics card and drivers