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Template:Reporting Windows Issues: Difference between revisions

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== [[File:gold-rank-icon.png|50px]] Reporting Windows Issues ==
== [[File:gold-rank-icon.png|50px]] Reporting Windows Issues ==


Issues should be reported in the official Uber support forums.
Issues should be reported in the official Uber support forums.
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* [https://forums.uberent.com/forums/support.71/ Classic PA support forum]
* [https://forums.uberent.com/forums/support.71/ Classic PA support forum]


When reporting issues please provide PA client and local server logs demonstrating the issue.
When reporting issues please upload:
* PA client logs
* PA local server logs if playing on a local server
* DxDiag.txt
* screenshots for any user interface issues


The logs can be found in your [[Planetary Annihilation Data Directory]].
The logs can be found in your [[Planetary Annihilation Data Directory]].


Before reporting issues please test with --nomods.
You can create a DxDiag.txt by pressing <code>[WinKey]</code>+<code>R</code>, typing "dxdiag", and pressing "Save All Information...".
 
Also please include a DxDiag.txt
 
You can make one by pressing <code>[WinKey]</code>+<code>R</code>, typing "dxdiag", and pressing "Save All Information...".

Revision as of 01:24, 20 December 2016

File:Gold-rank-icon.png Reporting Windows Issues

Issues should be reported in the official Uber support forums.

When reporting issues please upload:

  • PA client logs
  • PA local server logs if playing on a local server
  • DxDiag.txt
  • screenshots for any user interface issues

The logs can be found in your Planetary Annihilation Data Directory.

You can create a DxDiag.txt by pressing [WinKey]+R, typing "dxdiag", and pressing "Save All Information...".