This wiki is archived from 2021-09-05
Template:Reporting Windows Issues: Difference between revisions
Jump to navigation
Jump to search
| (5 intermediate revisions by the same user not shown) | |||
| Line 1: | Line 1: | ||
== | == Reporting Windows Issues == | ||
Issues should be reported in the official Uber support forums | Issues should be reported in the official Uber support forums where you can easily upload files: | ||
* [https://forums. | * [https://forums.planetaryannihilation.com/forums/support.106/ Titans support forum] | ||
* [https://forums. | * [https://forums.planetaryannihilation.com/forums/support.71/ Classic PA support forum] | ||
When reporting issues please upload: | When reporting issues please upload: | ||
* PA client logs | * PA client logs | ||
* PA local server logs if playing on a local server | * PA local server logs if playing on a local server | ||
* screenshots for any user interface issues | |||
* DxDiag.txt | * DxDiag.txt | ||
* | * any crash minidump .dmp files | ||
The logs can be found in your [[Planetary Annihilation Data Directory]]. | The logs can be found in your [[Planetary Annihilation Data Directory]]. | ||
Logs may include your partial or full name in paths. Replace your name with '''username''' using a text editor if needed before uploading. | |||
You can create a DxDiag.txt by pressing <code>[WinKey]</code>+<code>R</code>, typing "dxdiag", and pressing "Save All Information...". | You can create a DxDiag.txt by pressing <code>[WinKey]</code>+<code>R</code>, typing "dxdiag", and pressing "Save All Information...". | ||
Latest revision as of 08:46, 9 September 2021
Reporting Windows Issues
Issues should be reported in the official Uber support forums where you can easily upload files:
When reporting issues please upload:
- PA client logs
- PA local server logs if playing on a local server
- screenshots for any user interface issues
- DxDiag.txt
- any crash minidump .dmp files
The logs can be found in your Planetary Annihilation Data Directory.
Logs may include your partial or full name in paths. Replace your name with username using a text editor if needed before uploading.
You can create a DxDiag.txt by pressing [WinKey]+R, typing "dxdiag", and pressing "Save All Information...".